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Store Policy

We want you to have the best experience possible with Oregon Family Cooking Bakery. Please review our policies below.

ORDERS

All orders are subject to availability. We'll do our best to fulfill every order as requested. If we have any questions or need to make a change, we'll contact you.

RETURNS & REFUNDS

Because our products are perishable food items, we cannot accept returns. If there's a problem with your order, please contact us within 24 hours of receiving it so we can make it right whenever possible.

SHIPPING

Cookies are shipped throughout Oregon via USPS.

Orders typically ship within 1 to 2 business days, Monday thru Thursday.

ALLERGENS

Our kitchen uses wheat, dairy, eggs, peanuts, tree nuts, soy, and other common allergens.

We cannot guarantee that any product is free from allergens due to the possibility of cross-contact.

PICKUP & LOCAL DELIVERY

LOCAL PICKUP

Saturday & Sunday 

10:00 AM - 2:00 PM

LOCAL DELIVERY

Saturday after 2:00 PM

CONTACT US

Questions about your order? We'd love to help! Visit our Contact page or send us a message, and we'll respond as soon as we can.

LOCATION:

Albany, Oregon

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