Question 1

What is a cottage bakery?

Accepted Answer

A cottage bakery is a home-based bakery that prepares approved baked goods in a home kitchen under Oregon's cottage food laws. At Oregon Family Cooking Bakery, every bake good is handcrafted in small batches with a focus on quality, freshness, and homemade flavor.

Question 2

Where are you located?

Accepted Answer

Oregon Family Cooking Bakery is a home-based cottage bakery in Albany, Oregon. We offer local pickup, local delivery, and shipping throughout Oregon. For the privacy and security of our family, our home address is shared only with customers who have placed a pickup order.

Question 3

Do you offer local pickup, delivery and shipping?

Accepted Answer

Yes! We offer local pickup in Albany, local deliery within our delivery area for a flat fee, and shipping on our cookies and treats throughout Oregon. Cookie cakes are available for local pickup and delivery only to help ensure they arrive looking their best.

Question 4

How fresh are your cookies?

Accepted Answer

We believe fresh is best! Our cookies are baked in small batches using quality ingredients, then packaged with care to help maintain their freshness from our kitchen to your home.

Question 5

Do you offer gluten-free or allergy-friendly options?

Accepted Answer

At this time, we do not offer gluten-free or allergy-friendly products. Our kitchen uses wheat, dairy, eggs, peanuts, tree nuts, soy, and other allergens. Because of the possibility of cress-contact, we cannot guarantee that any product is free of allergens.

Question 6

Can I customize a cookie cake?

Accepted Answer

Yes! Our cookie cakes are available in your choice of cookie flavor. We also offer custom frosting colors, and our 9-inch and Party Size cookie cakes include a personalized message. The 6-inch cookie cake is available with custom colors but does not include a message due to size.

Question 7

How quickly will my order be ready?

Accepted Answer

Shipping orders typically ship within 1 to 2 business days and are mailed Monday through Thursday via USPS. Local pickup is available Saturdays and Sundays from 10:00 AM to 2:00 PM. Local Delivery is available on Saturdays after 2:00 PM. Larger orders may require additional time, especially during holidays and busy seasons.

Question 8

Do accept large or special event orders?

Accepted Answer

Yes! We'd love to help make your celebration a little sweeter. Whether you're planning a birthday, baby shower, graduation, office event, holiday gathering, or another special occasion, we recommend placing larger orders as early as possible. If you have questions or a special request, please contact us. We'd be happy to discuss your order and help make your event memorable.

Question 9

Can I place a custom order or make a special request?

Accepted Answer

We welcome special requests whenever possible. If you're looking for a larger order, a special event, or have a question about our products, please contact us. We'll be happy to discuss your request and let you know what's available.

Question 10

Still have a question?

Accepted Answer

We're happy to help! Contact us with any questions about our cookies, cookie cakes, treats, ordering, shipping, or special requests, and we'll get back to you as soon as we can.

Frequently asked questions